Refund Policy

We're thrilled to have you aboard our membership community. We believe in straightforward and stress-free experiences, not just with our services, but also with our policies. So, let’s walk through our refund policy,.

Joining Fee and Weekly Subscription

Our membership has a unique structure with a one-off joining fee and a weekly subscription that gives you full access to our offerings. When you sign up, and after any trial period is over (if there's one available), we'll take care of the formalities by billing the joining fee and your first week's subscription right off the bat.

Refunds

Now, when it comes to refunds, here’s our philosophy: Every week is a new adventure with us, and you have the freedom to decide if you’d like to continue or not. Because you have the option each week to either stick around for more awesomeness or to cancel your subscription, we don't provide refunds. This keeps things flexible for you and efficient for us, ensuring we're always providing the best experience possible.

Cancelling is in Your Hands

If you decide it's time to say goodbye, we want to make your exit as smooth as your entry. You’re in control and can cancel your subscription at any moment. Just take a quick trip to your account settings, select "Cancel," and consider it done. Do remember, though, the responsibility to cancel is yours – we're unable to issue refunds if you message us to cancel but don’t complete the steps yourself.

We're Here to Help

Having trouble? Our support team is standing by! If you encounter any snags while cancelling, we're just a message away to assist you through the process.

Trial Periods and Automatic Billing

Look out for our trial periods – they’re the perfect way for you to experience our services without any commitment. Feel free to cancel at any point during the trial to avoid charges. Just keep in mind, once the trial ends, the subscription fees will kick in automatically.

Thank you for being an integral part of our community. We're committed to ensuring your experience with us is seamless and rewarding.

Here’s to our journey together!

Warm regards,

True Quit Team